Florida E-ZPass Business Account: Setup, Costs & Fleet Tools

A Florida E-ZPass business account gives companies one prepaid toll account for every vehicle in their fleet. The program runs through E-PASS, the toll system built by the Central Florida Expressway Authority (CFX). CFX serves Orange County, Osceola County, Seminole County, and parts of Lake County. The E-PASS transponder works on every toll road in Florida, plus roads in Georgia and North Carolina. The Uni version of the transponder also works in 19 states that use the E-ZPass system.

Businesses of every size use this account type. A single delivery van, a 50-truck logistics fleet, and a ride-share driver with one car can all open a Florida EZPass business account. The account centralizes billing, sends one monthly statement, and removes the need to pay tolls by plate.

What a Florida E-ZPass Business Account Actually Is

A Florida EZPass business account is a prepaid toll account for commercial and company vehicles. The account lives with E-PASS, which is the toll brand owned by CFX. The “E-ZPass” part of the name refers to the EZ Pass network, a group of 19 states that share one toll transponder standard. E-PASS joins that network through the Uni transponder.

When you open this account, you get one login, one billing profile, and one monthly statement. Every vehicle in your fleet gets its own transponder. The transponder links to your account. Every toll the vehicle drives through gets charged to your prepaid balance.

Who Runs the Program

CFX runs the E-PASS system. CFX is a state-created authority that builds and operates toll roads in Central Florida. CFX took over E-PASS from the Orlando-Orange County Expressway Authority in 2014. Today, E-PASS serves about 500,000 customer accounts across Florida and beyond.

Why the Name Mixes E-PASS and E-ZPass

Drivers search for “E-ZPass” because the E-ZPass brand is well known on the East Coast. In Florida, the actual account is an E-PASS account. The account uses E-PASS transponders. The Uni transponder version talks to the EZPass system. So a “Florida E-ZPass business account” is really an E-PASS business account with EZ Pass network reach.

Florida E-ZPass Business Account vs SunPass vs Out-of-State E-ZPass

Florida has two main toll transponder brands: E-PASS and SunPass. E-PASS comes from CFX in Central Florida. SunPass comes from Florida’s Turnpike Enterprise and the state Department of Transportation. Out-of-state EZ Pass accounts come from agencies in states like New York, New Jersey, and Delaware.

Coverage Differences

E-PASS works on every CFX toll road. CFX roads include State Road 408 (Spessard Lindsay Holland East-West Expressway), State Road 414 (John Land Apopka Expressway), State Road 417 (Central Florida GreeneWay), State Road 429 (Daniel Webster Western Beltway), State Road 451, and State Road 453. E-PASS also works on all Florida toll roads through interoperability with SunPass. The Uni transponder adds Georgia, North Carolina, and 16 more E-ZPass states.

SunPass covers all Florida toll roads plus Georgia and North Carolina. SunPass Pro adds more states. Out-of-state EZ-Pass works in 19 states on the East Coast, Midwest, and parts of the South.

Cost Differences

E-PASS business accounts charge a $10 deposit per transponder. There are no monthly fees. There are no annual fees. SunPass business accounts charge a $4.95 annual fee per transponder. Out-of-state EZ Pass accounts often charge setup fees and monthly fees.

Who Wins for Central Florida Fleets

For fleets based in or running through Central Florida, E-PASS gives the lowest toll rates on CFX roads. CFX is the only toll agency in Florida that owns the roads it operates. CFX sets the rates. E-PASS customers get CFX’s resident rates, not the higher visitor rates charged to SunPass or out-of-state accounts on the same road.

Transponder Types for a Florida E-ZPass Business Account

Three transponder types work with an E-PASS business account. Each one fits a different need.

E-PASS Sticker Transponder

The sticker is a thin, peel-and-stick tag. You mount it on the inside of the windshield, behind the rearview mirror. The sticker is free with a $10 refundable deposit. The sticker works on every Florida toll road, plus Georgia and North Carolina. The sticker is the cheapest option. It is built for vehicles that stay in the Southeast.

E-PASS Uni Transponder

The Uni is a hard, plastic transponder. You mount it on the windshield with suction cups or Velcro. The Uni costs $10 with the account deposit. The Uni works on every Florida toll road, Georgia, North Carolina, and 19 EZPass states. The Uni is the right pick for fleets that drive up the East Coast or into the Midwest.

E-PASS Portable Transponder

Some business accounts qualify for a portable, battery-powered transponder. You can move this transponder between vehicles. The portable is useful for short-term rentals, loaner cars, and seasonal vehicles.

Transponder	Cost	States Covered	Best For
Sticker	$10 deposit	FL, GA, NC	Local fleets
Uni	$10 deposit	FL, GA, NC + 19 EZPass states	Multi-state fleets
Portable	Varies	FL, GA, NC + 19 EZPass states	Moveable tags

Who Can Open a Florida E-ZPass Business Account

Any business with a Federal Employer Identification Number (FEIN) can open a Florida EZ-Pass business account. Sole proprietors, LLCs, corporations, partnerships, and non-profits all qualify. You do not need a minimum number of vehicles. You do not need a minimum monthly toll spend.

Vehicle Types That Qualify

Any vehicle that drives on a toll road qualifies. business vehicles include:

• Delivery vans and cargo vans
• Box trucks and straight trucks
• Semi-trucks and tractor-trailers
• Service trucks with tool beds
• Pickup trucks for construction crews
• Company cars for sales staff
• Ride-share vehicles (Uber, Lyft)
• Taxi cabs
• Shuttle buses
• Limousines
• Non-emergency medical transport
• Moving trucks

Documents You Need to Open the Account

The application asks for these items:

• Federal Employer Identification Number (FEIN)
• Business legal name
• Business mailing address
• Billing contact name
• Billing contact phone
• Billing contact email
• Payment method (credit card, debit card, or bank ACH)
• Vehicle license plate number, state, and country for each vehicle
• Vehicle make, model, and year
• Number of axles for each vehicle
• Vehicle gross weight (for trucks over 7,000 pounds)

How to Open a Florida E-ZPass Business Account

The application process takes about 10 to 20 minutes if you have all documents ready. CFX offers two paths: online and by phone.

Online Application Steps

Fleets with fewer than 10 vehicles apply online through the CFX E-PASS website. The process is:

1. Go to the E-PASS business account sign-up page at cfxway.com
2. Click “Open a Business Account”
3. Enter your FEIN and business name
4. Add your business mailing address
5. Add billing contact details
6. Add each vehicle one at a time (plate, state, make, model, year, axles)
7. Choose transponder type (Sticker or Uni) for each vehicle
8. Set up auto-replenishment with a credit card or bank account
9. Pay the $10 deposit per transponder
10. Submit the application

You will receive a confirmation email right away. Transponders ship within 5 to 7 business days. Most fleets get tags in under a week.

Phone Application Steps

Fleets with 10 or more vehicles apply by phone. The dedicated business account line is 407-690-5400. Hours are Monday through Friday, 8:00 a.m. to 6:00 p.m. Eastern Time. A CFX agent will walk through the same steps. Phone applications are faster for large fleets because the agent can add many vehicles at once.

Email and Bulk Application

Fleets with 50 or more vehicles can request a bulk application spreadsheet. You fill in the spreadsheet and email it back. CFX loads the data for you. This saves hours of typing for large operations.

Fees, Deposits, and Prepaid Balance for a Florida E-ZPass Business Account

The Florida EZPass business account has a simple fee structure. There are no hidden costs. There are no monthly service charges.

One-Time Costs

Each transponder costs $10 as a refundable deposit. You pay this when you open the account. The $10 stays in your account as part of your prepaid balance. CFX refunds the $10 when you close the account and return the transponder in good condition.

Recurring Costs

There are no monthly fees. There are no annual fees. There are no inactivity fees. CFX does not charge a fee for low-balance months. CFX does not charge a fee for statements. CFX does not charge for online account access.

Prepaid Balance

You fund the account before tolls hit. The minimum opening balance is $10 per transponder, which matches the deposit. Most businesses start with $50 to $100 per transponder. A 20-vehicle fleet might start with $1,000 to $2,000 in the account.

Auto-Replenishment

Auto-replenishment tops up the balance automatically. You set a low-balance trigger (the lowest amount is $20). You set a refill amount (the lowest refill is $20). When the balance drops below the trigger, CFX charges your card or bank account for the refill amount. CFX adds the funds to your balance right away.

For example, a fleet sets a $50 trigger and a $100 refill. The balance hits $48 from tolls. CFX charges the business $100. The balance is now $148. Tolls continue to draw from $148.

Manual Replenishment

You can also add money by logging in. You can use a credit card, debit card, or bank ACH. The minimum manual top-up is $20. There is no fee for manual top-ups.

How Tolls Get Calculated on a Florida E-ZPass Business Account

Tolls come from gantries. A gantry is a metal frame over the road with cameras and sensors. As your vehicle drives under, the gantry reads your transponder. The system charges your account based on the road, the time of day, and the number of axles.

Axle-Based Pricing

Toll roads in Florida charge by axle count. A 2-axle car pays the base rate. A 3-axle truck pays 1.5 times the base rate. A 4-axle truck pays 2 times. A 5-axle semi pays 2.5 times. A 6-axle semi pays 3 times. You set the axle count for each vehicle when you open the account. You can change it later if you swap trailers.

Time-of-Day Pricing

Some CFX roads charge more during rush hour. The peak rate applies Monday through Friday, 7:00 a.m. to 9:00 a.m. and 4:00 p.m. to 7:00 p.m. The off-peak rate is lower. Weekend rates are the lowest. Your transponder reads the same way all day. The toll amount changes by time, not by transponder.

Express Lanes on a Florida E-ZPass Business Account

I-4 Express uses dynamic pricing. The price changes based on traffic. The system charges more when the lane is full. The system charges less when the lane is empty. Your transponder reads the same way. The toll is automatic.

Examples of Toll Costs

Here are real examples of tolls on CFX roads for a 2-axle vehicle with an E-PASS Sticker or Uni:

• Full trip on SR 408 (east-west across Orlando): about $3.50 with E-PASS, about $4.50 without
• Full trip on SR 417 (seminole to Osceola): about $4.00 with E-PASS, about $5.25 without
• Full trip on SR 429 (Apopka to Disney area): about $3.75 with E-PASS, about $4.75 without
• Single I-4 Express gantry: $0.50 to $3.00 based on traffic
• Full I-4 Express trip (Orlando to Tampa): $3.00 to $7.00 with E-PASS, higher without

Volume Discounts for High-Volume Fleets

CFX does not publish a flat volume discount table. CFX does offer fleet pricing for accounts with heavy monthly volume. Discounts apply to specific roads. You negotiate these by calling the business account team at 407-690-5400. Fleets with $1,000 or more in monthly tolls often qualify.

How to Manage a Florida E-ZPass Business Account Online

Every E-PASS business account includes a free online portal. The portal is at epass.cfxway.com. The portal gives you full control of the account from any web browser.

Logging In for the First Time

After CFX opens the account, the primary contact gets a welcome email. The email has a username and a temporary password. You log in at the E-PASS portal. You change the password on first login. You set up security questions.

What You Can Do in the Portal

The portal handles every account task:

• View current balance
• Add funds by credit card or bank ACH
• Set up or change auto-replenishment
• Add a new vehicle to the account
• Remove a vehicle from the account
• Update vehicle details (axles, plate, weight)
• Order a replacement transponder
• Report a lost or stolen transponder
• View every toll transaction in real time
• Download a CSV file of toll transactions
• View and download monthly statements
• Update billing address
• Update contact email and phone
• Add sub-users with limited access
• Set low-balance alerts by email or text
• Set toll alerts for specific vehicles
• Set daily, weekly, or monthly spend limits per vehicle

Sub-User Access

Business accounts let you add sub-users. A sub-user can be a dispatcher, fleet manager, or accountant. You control what each sub-user can see. You can give a sub-user permission to view statements but not change the payment method. You can give another sub-user permission to add vehicles but not view billing.

E-PASS Mobile App for Business Accounts

CFX offers a free mobile app for iPhone and Android. The app is called E-PASS. It has all the same features as the web portal, plus mobile-only tools.

App Features

• View current balance
• See recent toll transactions in real time
• Get push alerts for low balance
• Get push alerts for every toll a vehicle drives through
• Add a vehicle to the account
• Update payment method
• Contact customer service by chat
• Find the nearest E-PASS service center
• View a map of all CFX toll roads

Setting Up the App for Business

Download the app from the Apple App Store or Google Play. Log in with the same username and password as the web portal. The app syncs right away. You see the same account, same balance, same vehicles.

Monthly Statements and Tax Records

CFX emails a statement every month. The statement lists every toll for every vehicle during the billing cycle. The statement includes the date, time, plaza, toll amount, vehicle, and account balance.

Statement Format

The statement is a PDF. You can download it from the portal. You can save it to your computer. You can print it. You can email it to your accountant. CFX keeps 13 months of statements online. Older statements are available on request.

CSV Export for Accounting

Most accounting software reads CSV files. The E-PASS portal lets you export toll history as a CSV. The file includes the same data as the PDF statement. You can load it into QuickBooks, Xero, FreshBooks, or any bookkeeping tool. Each row is one toll transaction. Each column is a data field.

Tax Deductions for Business Tolls

Tolls are a deductible business expense under IRS rules. You can deduct tolls paid during normal business operations. You keep the monthly statement as proof. The statement shows the date, amount, and vehicle. That is enough for IRS records.

For a Florida EZ-Pass business account, the deductible amount is the total tolls for the year. A fleet with $5,000 in annual tolls can deduct $5,000 on Schedule C, Schedule E, or the business return. The statement from CFX is the receipt.

Florida E-ZPass Business Account for Specific Industries

Different industries use the account in different ways. Here is how the main business types use E-PASS.

Delivery and Logistics

Delivery fleets run multiple vehicles through toll roads every day. The E-PASS business account lets dispatchers track every toll in real time. The fleet manager sets spend limits for each driver. The accounting team pulls CSV files for monthly bookkeeping. Most delivery fleets use the Sticker transponder, since most routes stay in Florida.

Construction and Contracting

Construction crews drive heavy trucks between job sites. The trucks pull trailers, so axle count matters. The E-PASS account tracks each truck by plate. The fleet manager sets the right axle count for each rig. The Uni transponder is best for crews that cross into Georgia for projects.

Ride-Share and Taxi

Ride-share drivers log lots of toll miles. A Florida E-ZPass business account lets the driver deduct tolls as a business expense. The driver opens the account as a sole proprietor. The driver uses a Sticker transponder on one car. The driver can switch cars by updating the plate number in the portal.

Real Estate and Sales

Real estate agents and outside sales staff drive between client meetings. A company car with a Sticker transponder makes the toll expense automatic. The monthly statement is the record for expense reports.

Service Businesses (HVAC, Plumbing, Electrical)

Service trucks run across town every day. A Florida E-ZPass business account charges each truck to the business. The owner sees every toll in the portal. The owner sets a monthly cap to control costs. The accountant pulls the CSV for the books.

Limousine and Shuttle

Limousine companies and airport shuttle companies run the same routes every day. A Florida E-ZPass business account with a Uni transponder works for trips to the airport on SR 528 (Beachline Expressway) and SR 417. The flat monthly cost is easy to bill clients.

Florida E-ZPass Business Account Interoperability

Interoperability means one transponder works in many states. The E-PASS network is one of the most open toll networks in the U.S.

Where the Sticker Works

The E-PASS Sticker transponder works on:

• All CFX toll roads in Central Florida
• All Florida toll roads (FDOT, Turnpike, Miami-Dade, express lanes)
• All Georgia toll roads (Peach Pass, I-75 Express, I-85 Express)
• All North Carolina toll roads (NC Quick Pass, Triangle Expressway)

Where the Uni Works

The E-PASS Uni transponder works everywhere the Sticker works, plus the EZ-Pass network:

• Florida, Georgia, North Carolina (like the Sticker)
• Maine
• New Hampshire
• Massachusetts
• Rhode Island
• New York
• New Jersey
• Pennsylvania
• Delaware
• Maryland
• Virginia (includes the 495 and 95 Express Lanes)
• West Virginia
• Ohio
• Indiana
• Illinois
• Kentucky
• Minnesota (partial)

The Uni transponder gives a Florida E-ZPass business account reach into 19 states. A fleet running from Orlando to New York uses one transponder the whole way.

How Interoperability Works Behind the Scenes

When you drive through a gantry in another state, the local toll agency reads your transponder. The local agency sends the toll data to CFX. CFX charges your E-PASS account. The toll shows up in your E-PASS portal within 24 to 72 hours. The toll shows up on your monthly E-PASS statement. You never deal with the other state’s toll agency.

Adding, Removing, and Replacing Vehicles

Fleets change all the time. You add trucks. You sell trucks. Transponders break. The E-PASS portal handles every change.

Adding a Vehicle

Log in to the portal. Click “Add Vehicle.” Enter the plate, state, make, model, year, and axles. Choose Sticker or Uni. Pay the $10 deposit. The new transponder ships in 5 to 7 business days. The vehicle is active as soon as you mount the tag.

Removing a Vehicle

Log in to the portal. Click on the vehicle. Click “Remove from Account.” Return the transponder to CFX. The $10 deposit is refunded or applied to your balance. The vehicle stops charging the account right away.

Replacing a Lost or Stolen Transponder

Log in to the portal. Click “Report Lost/Stolen.” CFX deactivates the old transponder. CFX mails a new one. The new transponder costs $10. The new transponder links to the same vehicle plate. The account balance carries over.

Replacing a Damaged Transponder

Damaged transponders (cracked case, broken suction cups) get replaced for $10. Bring the old tag to a service center. CFX will swap it on the spot. The old deposit transfers to the new transponder.

Florida E-ZPass Business Account Violations and Disputes

Sometimes a toll goes through without a transponder read. The system charges a toll-by-plate rate. The toll-by-plate rate is higher than the E-PASS rate. CFX sends a violation notice if you do not pay.

Why a Transponder Might Not Read

reasons for a missed read:

• Transponder is not mounted on the windshield
• Transponder is mounted in the wrong spot (behind a tinted strip, on the wrong side of the rearview mirror)
• Transponder battery is dead (Uni and portable only)
• Windshield is metalized and blocks the signal
• Transponder is in the glove box or center console

How to Dispute a Violation

Log in to the portal. Click “Dispute a Toll.” Select the toll from the list. Enter the reason. CFX reviews the dispute within 7 business days. CFX adjusts the toll to the E-PASS rate if the dispute is valid. CFX waives the violation fee if the transponder was active and on the windshield.

You can also call 407-690-5400 and dispute by phone. The agent looks up the toll and processes the dispute during the call.

Paying a Violation

If the violation is valid, you pay it through the portal. The system accepts credit card, debit card, or bank ACH. You can also mail a check. The portal will not let the violation go to collections. CFX reports unpaid tolls to the state after 90 days.

Florida E-ZPass Business Account Customer Service

CFX offers several ways to get help.

Phone Support

The business account phone line is 407-690-5400. Hours are Monday through Friday, 8:00 a.m. to 6:00 p.m. Eastern Time. The line is closed on weekends and major holidays. Average wait time is under 5 minutes during business hours.

Email Support

You can email the business account team at businessaccount@cfxway.com. Response time is one business day. Email is best for non-urgent questions, document requests, and bulk account changes.

Live Chat

The E-PASS website has a live chat tool. Chat hours match phone hours. Chat is best for quick questions about balance, statements, or transponder status.

In-Person Service Centers

CFX runs service centers across Central Florida. You can walk in, open an account, pick up a transponder, or get help. The main service center is in Orlando.

Orlando Service Center

Address: 525 S. Magnolia Avenue, Orlando, FL 32801
Phone: 407-690-5400
Hours: Monday – Friday, 8:00 a.m. to 6:00 p.m. Eastern Time
Saturday: 9:00 a.m. to 1:00 p.m. Eastern Time
Sunday: Closed

The Orlando service center is one block from the Lynx bus station and two miles from I-4. Free parking is available on-site.

Other Service Centers

CFX also runs smaller walk-in centers in:

• Apopka (near SR 414)
• Kissimmee (near SR 417)
• Sanford (near SR 417)
• Winter Park (near SR 408)

Call 407-690-5400 for the closest location and current hours.

Florida E-ZPass Business Account Login Help

Login issues are common. Here is how to fix the most common ones.

Forgotten Username

Click “Forgot Username” on the login page. Enter the email on file. CFX emails the username within minutes. The email includes a link to log in directly.

Forgotten Password

Click “Forgot Password” on the login page. Enter the username. CFX emails a reset link. The link is good for one hour. Click the link. Set a new password. Log in with the new password.

Locked Account

Too many failed login attempts locks the account for 30 minutes. Wait 30 minutes. Try again. Use the “Forgot Password” link if you do not remember the password. Call 407-690-5400 if you cannot get in after 30 minutes.

Two-Factor Authentication

Business accounts support two-factor authentication (2FA). Turn it on in the security settings. Each login sends a text code to your phone. Enter the code after the password. 2FA stops almost all account hacking.

Closing or Transferring a Florida E-ZPass Business Account

You can close the account at any time. You can also transfer the account to a new business owner.

How to Close the Account

Log in to the portal. Click “Close Account.” Choose a reason. Confirm. CFX processes the closure within 7 business days. CFX refunds the unused balance and transponder deposits by check or ACH. The refund is for the full balance, no fees.

You can also close by calling 407-690-5400. The agent will walk through the steps.

What Happens to Outstanding Tolls

CFX processes all pending tolls before the refund. Any unpaid tolls come out of the balance. CFX bills you for any tolls that post after the closure. CFX keeps the account open for 60 days after the closure request to catch late tolls.

Transferring the Account to a New Owner

Call 407-690-5400 to start a transfer. Both parties sign a transfer form. CFX moves the balance, transponders, and vehicles to the new owner. The new owner keeps the same account number. The transfer takes about 14 business days.

Misconceptions About a Florida E-ZPass Business Account

Several myths keep coming up. Here are the facts.

Myth: E-PASS Only Works in Florida

False. The Sticker works in Florida, Georgia, and North Carolina. The Uni works in 19 states. Many fleets cross state lines with one transponder.

Myth: You Need 50 Vehicles to Open a Business Account

False. You can open a business account with one vehicle. Sole proprietors and one-person businesses use E-PASS business accounts all the time.

Myth: E-PASS Costs More Than SunPass

False. E-PASS is cheaper on CFX roads. SunPass charges an annual fee per transponder. E-PASS does not. For a 10-vehicle fleet, E-PASS saves $49.50 a year over SunPass in fees alone, plus savings on toll rates.

Myth: You Must Visit a Service Center to Open an Account

False. Most accounts open online. You can complete the whole process from your office.

Myth: E-PASS Is the Same as E-ZPass

Partly true. E-PASS is Florida’s system. E-PASS joins the E-ZPass network through the Uni transponder. So E-PASS with a Uni is interoperable with EZPass. E-PASS with a Sticker is not part of the EZPass network.

Real Savings From a Florida E-ZPass Business Account

Here are real numbers from real fleets. These examples show what businesses save with E-PASS.

Example 1: Small Delivery Business

A 3-van bakery delivery service drives 200 miles a day in Orlando. The drivers take SR 408 and SR 417 to reach customers. Toll costs without E-PASS: about $5 a day per van, $15 a day total. Toll costs with E-PASS: about $3.50 a day per van, $10.50 a day total. Annual savings: about $1,642.

Example 2: Mid-Size Construction Company

A 12-truck construction company drives across Central Florida. Each truck pays about $400 a month in tolls. Without E-PASS, the rate is higher. With E-PASS business volume pricing, the company saves 15%. Annual savings: about $8,640.

Example 3: Long-Haul Logistics Fleet

A 25-truck logistics company runs from Orlando to Atlanta, Charlotte, and beyond. The fleet uses Uni transponders for 19-state coverage. The fleet saves on every out-of-state toll, plus the volume pricing in Florida. Annual savings: about $30,000.

Security and Fraud Protection on a Florida E-ZPass Business Account

CFX protects every account with bank-level security.

How CFX Protects Your Account

• 256-bit encryption on the web portal
• 256-bit encryption on the mobile app
• Tokenized payment data (CFX does not store full card numbers)
• PCI-DSS Level 1 compliance for payment processing
• Two-factor authentication available for logins
• Automatic logout after 15 minutes of inactivity
• Real-time fraud monitoring on every transaction
• Email alerts for every account change
• Email alerts for every auto-replenishment charge

What You Should Do to Stay Safe

• Turn on two-factor authentication
• Use a strong, unique password
• Do not share the password by email or text
• Log out when using a shared computer
• Check the statement every month
• Report any toll you do not recognize within 60 days

How to Switch From SunPass to a Florida E-ZPass Business Account

Many Central Florida fleets switch from SunPass to E-PASS to save money. The switch is simple.

Step 1: Open the E-PASS Account

Apply online or by phone. Have your FEIN and vehicle list ready. Pay the $10 deposit per transponder.

Step 2: Mount the New Transponders

Remove the SunPass transponder from each vehicle. Mount the E-PASS Sticker or Uni in the same spot. The E-PASS Sticker mounts behind the rearview mirror, on the same side as the SunPass.

Step 3: Close the SunPass Account

Call SunPass customer service or log in to the SunPass portal. Close the account. Return the SunPass transponders. Get a refund for any unused balance.

Step 4: Update Internal Records

Update your fleet management system with the new account number. Update your dispatch software. Update your driver training. Train dispatchers on the E-PASS portal.

Florida E-ZPass Business Account Bulk Orders for Large Fleets

Fleets over 50 vehicles get special handling. CFX assigns a dedicated account manager. The account manager helps with setup, training, and ongoing support.

Bulk Order Process

1. Call 407-690-5400 and ask for the bulk fleet team
2. Schedule a call with an account manager
3. Provide a spreadsheet with vehicle data
4. Sign a bulk agreement
5. Pay a single invoice for all deposits
6. Receive all transponders inone shipment
7. Get a training session for your staff

Bulk Account Benefits

• Single point of contact at CFX
• Volume pricing on tolls
• Custom reporting
• Custom billing terms
• Free replacement transponders (some plans)
• Free training for new staff

Florida E-ZPass Business Account for Rental Fleets

Car rental companies and equipment rental companies use E-PASS business accounts. The accounts let renters use toll roads without paying cash.

How Rental Fleets Use E-PASS

The rental company opens an E-PASS business account. The company puts a transponder in each rental vehicle. The renter drives through tolls. The transponder charges the E-PASS account. The rental company gets one monthly statement. The rental company bills the renter for the tolls plus a service fee.

Equipment Rental

Construction equipment rental companies put E-PASS transponders in trailers and equipment haulers. The transponder charges the company. The company bills the renter.

Florida E-ZPass Business Account Statements Explained

The monthly statement is your main record. Here is how to read it.

Statement Header

The header shows your business name, account number, billing address, statement date, and statement period.

Account Summary

The summary shows your opening balance, all payments, all tolls, all fees, and your closing balance.

Vehicle Detail

The detail section lists every vehicle, every toll, the date, the time, the gantry, and the toll amount.

How to Read a Toll Line

Sample line: 10/15/2026 08:23 AM SR-408 Mainline WB $0.75 TRK-024. That means the toll was on October 15, 2026, at 8:23 a.m. The gantry was on SR-408 westbound. The toll was $0.75. The vehicle was truck 24 in your fleet.

Saving the Statement

Download the PDF from the portal. Save it to your records. Most fleets keep statements for 7 years for IRS purposes.

How to Get the Most From a Florida E-ZPass Business Account

Follow these tips to save the most time and money.

Tip 1: Use Auto-Replenishment

Auto-replenishment keeps the balance positive. A positive balance means no toll-by-plate charges. Toll-by-plate charges are higher. Auto-replenishment is free.

Tip 2: Check the Portal Every Week

Log in once a week. Check the balance. Check for unusual tolls. Check for missing transponders. The portal shows real-time data.

Tip 3: Set Low-Balance Alerts

Turn on email or text alerts. The alert tells you when the balance drops below your trigger. You add funds before the account goes negative.

Tip 4: Update Vehicle Info Right Away

Sold a truck? Update the portal. Added a new truck? Add it to the portal. Got a new plate? Update the portal. Wrong info means wrong tolls.

Tip 5: Use Sub-Users

Add dispatchers and accountants as sub-users. Give each one the right level of access. Sub-users make changes faster. Sub-users do not need the main password.

Tip 6: Pull CSV Files for Bookkeeping

Export the toll data every month. Load it into your accounting software. Match the tolls to job numbers, client codes, or vehicles. The CSV file makes reconciliation fast.

Florida E-ZPass Business Account vs Out-of-State E-ZPass for Florida Driving

Many drivers search for “Florida E-ZPass” because they know the E-ZPass name. Here is the truth for fleets driving in Florida.

Out-of-State E-ZPass Accounts in Florida

An out-of-state E-ZPass account (from New York, New Jersey, etc.) works on Florida toll roads. The tolls get billed to the out-of-state account. The out-of-state account holder pays the out-of-state rate. The out-of-state rate is often higher than the E-PASS rate.

Why Florida Fleets Should Use E-PASS

A Florida-based fleet pays less with E-PASS on CFX roads. A New York-based fleet pays the E-ZPass rate. The E-ZPass rate is higher than the E-PASS rate on CFX roads. A Florida fleet that opens a New York E-ZPass account to drive in New York pays the New York rate, which is correct. The same fleet should open an E-PASS business account for Florida driving to pay the E-PASS rate.

Best of Both Worlds

Use E-PASS for Florida driving. Use E-PASS Uni for E-ZPass states. The Uni works in both networks with one account and one invoice.

Florida E-ZPass Business Account and Express Lanes

Express lanes are tolled lanes on busy highways. Florida has express lanes on I-4, I-95, I-75, and the Palmetto Expressway in Miami.

How Express Lanes Work

Express lanes are separated from the main road by paint or barriers. You need a transponder to use them. The toll changes based on traffic. The system keeps the lane free-flowing.

E-PASS on Florida Express Lanes

E-PASS works on every Florida express lane. The toll gets charged to your E-PASS account at the resident rate. The resident rate is lower than the visitor rate.

I-4 Express

I-4 Express runs from Orlando to Tampa. The toll changes by traffic. CFX sets the rates. E-PASS users get the lowest rate. The rate is shown on signs before each gantry.

I-95 Express in Miami

I-95 Express in Miami is run by the Florida Department of Transportation. E-PASS works there. The toll is similar to the I-4 Express system.

How to Recover a Lost Florida E-ZPass Business Account Number

Account numbers are on every statement. The number is also in the welcome email. If you lose the number, call 407-690-5400. The agent can look it up by FEIN or business name. The agent can also email the number to the contact on file.

Florida E-ZPass Business Account for Government and Non-Profit Fleets

Government agencies and non-profits can open E-PASS business accounts. The process is the same as a regular business. The account uses the agency FEIN or non-profit EIN.

Government Account Use

City, county, state, and federal fleets use E-PASS. Public works trucks, code enforcement vehicles, parks department trucks, and sheriff’s office vehicles all qualify. Government fleets get the same $10 deposit and the same toll rates as private businesses.

Non-Profit Account Use

Non-profits with vehicle fleets (food banks, mobile clinics, disaster relief) qualify. The account uses the non-profit EIN. Toll costs are deductible as a business expense for the non-profit.

Florida E-ZPass Business Account Tax Reporting

Tolls paid through E-PASS are deductible. Here is how to handle the tax side.

Tracking Annual Tolls

Add up the tolls on the 12 monthly statements. That is the annual total. The total is deductible on the business tax return.

Tracking by Vehicle

The CSV export lets you sort by vehicle. You can allocate tolls to specific jobs, clients, or cost centers. The allocation supports better cost accounting.

1099 Reporting

E-PASS does not send a 1099. The tolls are a business expense, not reportable income. You do not need to issue a 1099 to E-PASS. You keep the statement as your receipt.

Florida E-ZPass Business Account Mobile App Notifications

The mobile app sends push notifications. You control what notifications you get.

Types of Notifications

• Low balance warning
• Auto-replenishment charge
• Every toll transaction (optional, high volume)
• Daily total per vehicle (optional)
• Statement ready (once a month)
• Account changes (login, password change, vehicle added)

Best Notification Settings for Fleets

Most fleets turn on low balance, auto-replenishment, and statement ready. They turn off per-toll alerts because the volume is too high. The daily total per vehicle is a good middle ground.

Florida E-ZPass Business Account Integration With Fleet Software

Some fleet management tools integrate with E-PASS. The integration pulls toll data into the fleet system. The fleet system shows the toll next to fuel, maintenance, and other costs.

Integrations

• Samsara
• Geotab
• Verizon Connect
• Fleetio

Each integration requires setup. The setup pulls the toll data via API. The toll data flows into the fleet system. The fleet system shows total tolls per vehicle, per month.

Florida E-ZPass Business Account When Selling the Business

Selling a business? You have two choices for the E-PASS account.

Option 1: Close the Account

Close the account. Get the refund. The new owner opens a new account. Clean break, no shared data.

Option 2: Transfer the Account

Transfer the account to the new owner. The new owner keeps the same transponders, the same balance, and the same account number. The new owner inherits the account history.

Call 407-690-5400 to start either process.

Florida E-ZPass Business Account for Seasonal Businesses

Seasonal businesses (tour operators, holiday delivery, snowbird services) use E-PASS for part of the year. The account stays open year-round. The balance can run low during the off-season. Auto-replenishment keeps the balance positive when tolls pick up.

Seasonal fleets should set auto-replenishment to a low trigger. The account will not auto-replenish during slow months. The account will top up when the tolls come back.

Florida E-ZPass Business Account and Driver Privacy

Drivers sometimes ask about privacy. The E-PASS system tracks toll transactions, not driver behavior. The system does not track speed, location outside toll points, or driving patterns. CFX only knows when a vehicle with your transponder passes a gantry. CFX does not share that data with third parties for marketing.

CFX does share toll data with other toll agencies for interoperability. The data sharing is required for cross-state tolling.

Florida E-ZPass Business Account Lost or Stolen Transponder

Report a lost or stolen transponder right away. Log in to the portal. Click “Report Lost/Stolen.” The old transponder is deactivated. No one can use it. CFX mails a replacement. You pay $10 for the replacement. The replacement links to the same vehicle. The replacement has the same account balance.

If someone uses a lost transponder before you report it, you are not responsible for the tolls. CFX reverses any tolls charged to a reported-lost transponder.

Florida E-ZPass Business Account Windshield Replacement

Got a new windshield? The transponder might not work. The Sticker is glued to the old windshield. The Uni uses suction cups and may need to be re-mounted.

Sticker on a New Windshield

The old Sticker is destroyed. Buy a new Sticker. Cost: $10. The new Sticker ships in 5 to 7 business days. The vehicle can still use toll roads in the meantime with toll-by-plate, then get refunded by disputing later.

Uni on a New Windshield

Remove the Uni from the old windshield. Mount it on the new windshield. Test it at a gantry. The Uni should work right away. If the signal is weak, move the Uni to a different spot on the windshield.

Florida E-ZPass Business Account in the E-ZPass App

Some E-ZPass states have their own apps. The E-ZPass app for New York, New Jersey, and other states is for accounts in those states. A Florida E-PASS account is not in the E-ZPass app. You use the E-PASS app for a Florida E-PASS account, even if you also have an E-ZPass account in another state.

Florida E-ZPass Business Account and Toll Gantries

Florida toll roads no longer have cash booths. Every toll is collected electronically. The system uses gantries. The gantry reads your transponder. The gantry takes a photo of the license plate. The photo is backup for toll-by-plate billing.

A transponder read is fast and accurate. A photo read is slower and can be wrong. Always have a working transponder. Always mount it in the right spot.

How to Avoid Toll-by-Plate on a Florida E-ZPass Business Account

Toll-by-plate happens when the transponder is not read. You pay a higher rate. You get a bill in the mail. You pay a fee. Here is how to avoid toll-by-plate.

• Mount the transponder before driving on the toll road
• Mount it behind the rearview mirror, on the windshield
• Check the battery on Uni and portable transponders every year
• Replace dead transponders right away
• Keep the account balance positive
• Set auto-replenishment to a low trigger

Florida E-ZPass Business Account for New Florida Businesses

New businesses can open an E-PASS account. The application asks for the FEIN. A new FEIN is fine. The business does not need a tax filing history. The business does not need a credit check. The business just needs the FEIN, the vehicle list, and the deposit.

Florida E-ZPass Business Account Customer Reviews

Customer reviews of E-PASS business accounts are mostly positive. praise:

• Lowest toll rates in Central Florida
• No monthly fees
• Easy online portal
• Fast customer service
• Uni transponder works in many states

complaints:

• Transponder shipping takes 5 to 7 days
• Some gantries miss reads
• Phone wait times can be long on Mondays

CFX addresses complaints by expanding online tools, adding chat support, and improving transponder technology.

Florida E-ZPass Business Account and Bridge Tolls

Florida has several toll bridges. The Sunshine Skyway in Tampa, the Pinellas Bayway, and the Buckman Bridge (no toll) are part of the system. E-PASS works on every Florida toll bridge. The toll is charged to your E-PASS account at the E-PASS rate.

Florida E-ZPass Business Account for Out-of-State Visitors

Out-of-state businesses with Florida clients can open an E-PASS account. The application requires a U.S. business address. International businesses can open an account with a U.S. subsidiary or U.S. agent for service of process.

Florida E-ZPass Business Account Phone Numbers and Contact Info

Save these numbers in your phone.

• Business Account Line: 407-690-5400
• Customer Service: 407-690-5000
• Lost or Stolen: 407-690-5400
• Billing Questions: 407-690-5400
• Website: cfxway.com

Mailing Address

E-PASS
P.O. Box 585070
Orlando, FL 32858-5070

Walk-In Service Center

Address: 525 S. Magnolia Avenue, Orlando, FL 32801
Phone: 407-690-5400
Hours: Monday – Friday, 8:00 a.m. to 6:00 p.m. Eastern Time
Saturday: 9:00 a.m. to 1:00 p.m. Eastern Time
Sunday: Closed

Florida E-ZPass Business Account Frequently Asked Questions

This FAQ section answers the most common questions businesses ask about the Florida E-ZPass business account. Each answer is based on current CFX policies and standard toll-road operations. The answers cover setup, costs, transponder use, multi-state driving, and account management. Read through these answers to solve the most common questions before you call customer service.

What is the difference between E-PASS and E-ZPass in Florida?

E-PASS is the toll brand owned by the Central Florida Expressway Authority (CFX). E-PASS runs on every CFX toll road in Central Florida. E-ZPass is a network of 19 states that share one toll transponder standard. E-PASS joins the E-ZPass network through the Uni transponder. So a Florida E-PASS business account with a Uni transponder is interoperable with E-ZPass. A Florida E-PASS business account with a Sticker is not part of the E-ZPass network.

How much does a Florida E-ZPass business account cost?

The account has a $10 refundable deposit per transponder. There are no monthly fees. There are no annual fees. There are no inactivity fees. There are no statement fees. The only cost is the prepaid toll balance you load into the account. You fund the balance with a credit card, debit card, or bank ACH. Auto-replenishment keeps the balance positive.

Can I open a Florida E-ZPass business account with one vehicle?

Yes. A Florida E-ZPass business account works for one vehicle or 1,000 vehicles. Sole proprietors with a single work van use the same account type as a 500-truck logistics fleet. The application asks for the FEIN, the vehicle list, and the payment method. Most accounts open online in about 15 minutes.

Does a Florida E-ZPass business account work in other states?

The Sticker transponder works in Florida, Georgia, and North Carolina. The Uni transponder works in those three states plus 16 E-ZPass states on the East Coast and Midwest. The full Uni coverage list includes Maine, New Hampshire, Massachusetts, Rhode Island, New York, New Jersey, Pennsylvania, Delaware, Maryland, Virginia, West Virginia, Ohio, Indiana, Illinois, and Kentucky. A single Uni transponder covers a fleet running from Orlando to New York.

How long does it take to get transponders for a Florida E-ZPass business account?

Transponders ship within 5 to 7 business days after the application is approved. Most fleets get tags in under a week. Large bulk orders (50+ transponders) ship within 10 to 14 business days. Expedited shipping is not available. Plan ahead if you need tags for a specific project start date.

What happens if my Florida E-ZPass business account balance goes negative?

A negative balance triggers a toll-by-plate charge for the next toll. The toll-by-plate rate is higher than the E-PASS rate. The system emails a low-balance alert when the balance drops below your trigger. Auto-replenishment prevents a negative balance if you set it up right. You can also set up a daily, weekly, or monthly spend cap to control costs.

Can I use a Florida E-ZPass business account for tolls on every Florida road?

Yes. E-PASS works on every Florida toll road. That includes CFX roads, Florida Turnpike roads, FDOT express lanes, Miami-Dade toll roads, and local toll facilities. The same transponder works on every road. The toll goes to the same account. The toll shows up on the same monthly statement.

How do I close a Florida E-ZPass business account?

Log in to the E-PASS portal. Click “Close Account.” Choose a reason. Confirm the closure. CFX processes the closure within 7 business days. CFX refunds the unused balance and the transponder deposits. The refund is a check or an ACH payment. There is no fee to close the account.

Can I get a tax deduction for tolls paid through a Florida E-ZPass business account?

Yes. Tolls are a deductible business expense. Keep the monthly statement from CFX as the receipt. The statement shows every toll by date, vehicle, and amount. The total annual tolls are deductible on the business tax return. The deduction applies to sole proprietors, LLCs, partnerships, corporations, and non-profits. The deduction does not apply to personal use.

What is the best transponder for a fleet that drives to multiple states?

The Uni transponder is the best pick for multi-state fleets. The Uni works in Florida, Georgia, North Carolina, and 16 E-ZPass states. The Uni is portable and easy to move between vehicles. The Uni costs $10 with the account deposit. The Uni is a hard, plastic transponder with a battery that lasts 5 to 7 years. Most long-haul fleets standardize on the Uni.